The Consular Section of the U.S. Embassy in Vilnius is responsible for providing visa services to those seeking to enter the United States for a temporary period and for those wishing to take up indefinite or permanent residence in the United States.
If you need help with your visa application or want to learn more about how to obtain a visa in order to travel to the United States, please contact our customer service center.
Russian- and Lithuanian-speaking customer service agents are ready to assist you 9 A.M. to 9 P.M. Monday through Friday. The call center is closed on Saturdays, Sundays and national holidays.
To reach a customer service representative via email, please write to: firstname.lastname@example.org
For non-routine and case-specific visa inquiries, as well as all other consular inquiries please use the following email: email@example.com
Telephone in Lithuania: +370 5 2140560
Telephone in Belarus: 8 820 0011 0261 (landline); +375 703 988 7108
Telephone in the United States: +1 703 988 7102
To use Skype to speak to a customer service representative from 9 A.M. to 9 P.M., please add a new contact to your Skype account with the Skype name ustraveldocs-lithuania
Live chat is available at the Visa Information Service contact page.
Visiting the Embassy
U.S. Embassy Vilnius
Visa Interview (By Appointment Only)
Notice for Visa Applicants Who Reside in the Russian Federation
Individuals who normally reside in Russia, but who are unable to apply for a U.S. visa in a timely manner may submit their application in U.S. Embassy Vilnius. Applicants are not required to be a resident of Lithuania to apply for a visa at U.S. Embassy Vilnius, but must be physically present in Lithuania at the time of visa application and visa interview, as we cannot accept mail-in applications from individuals while they are outside of Lithuania. All applicants should include a local address in Lithuania – hotel, relative, office – when scheduling an appointment for a visa interview.
Track Your Passport
Once your visa is approved, TNT will deliver your passport to the location anywhere within Lithuania you specified when you scheduled your appointment. There are no extra fees associated with either aspect of this service – the cost for TNT to deliver or hold your passport is included in the visa application fee. Effective Monday, January 18, 2016, the Embassy will no longer offer passport pick up at the Embassy. You can track your passport using our GSS website